ClubWUs Privacy Policy
Last updated: October 1, 2026
This Privacy Policy explains how ClubWUs LLC ("ClubWUs," "we," "us," or "our") collects, uses, shares, and protects personal information when you use the ClubWUs mobile app, the clubwus.com website, and related services (the "Service"). ClubWUs LLC is the organization responsible for your personal information (the "controller" or "data fiduciary" under some laws).
Privacy at a glance. This box is a summary only.
- We collect what we need to run ClubWUs: your account details, the profile and content you choose to share, the location you type in, and the clubs and events you join.
- We do not track your device's location. We do not use GPS, and we do not work out your location from your IP address.
- We do not sell your personal information, do not use third-party advertising networks, and do not track you across other apps or websites.
- Clubs and businesses can promote content to users based on location and interests. Promoters only get totals, never your identity.
- Other users can see your profile and some of your activity, such as clubs you belong to and events you RSVP to.
- You can access, correct, and delete your information. You can delete your account in the app or at clubwus.com/delete-account.
1. Who This Policy Covers
This Policy applies to users of the Service and to people who visit our website or contact us. ClubWUs is for adults: you must be 18 or older to use it.
2. Information We Collect
Information you give us
- Account information: email address, username, display name, and password. We store passwords only in a securely hashed form, never as plain text.
- Profile information: profile photo and any other details you add to your profile.
- Location you choose: when you enter a place (for example, a city or neighborhood) using our place search, we store that place and its map coordinates. You decide what to enter. We recommend a general area rather than your home address.
- Interests: the activity categories you choose.
- Clubs and activity: clubs you create, join, or apply to; your role in a club; events you RSVP to; and applications you submit to private clubs.
- Content: posts, events, comments, club logos, and images you upload, including any details they contain, such as dates, places, and links. Please do not include sensitive information you do not want others to see.
- Communications: messages you send us, such as support requests, reports, and privacy requests.
Information collected automatically
- Device and app information: device type, operating system and version, app version, and similar technical data needed to run and secure the Service.
- Push notification token: if you allow notifications, a token that lets us send notifications to your device.
- Login and security data: authentication and session tokens, account-verification and password-reset records, and IP addresses. We use IP addresses only briefly for security, such as preventing abuse and limiting excessive requests. We do not use them to determine your location or for analytics.
- Aggregate promotion metrics: counts such as views, clicks, joins, and RSVPs relating to promoted content.
Information from others
- Other users may provide information about you, for example when a club manager approves your application, when someone mentions you in a comment, or when someone reports you.
- Records we create: records of your acceptance of our Terms and Policies (the version and time), and records of reports, blocks, and moderation decisions.
We do not use analytics, crash-reporting, or advertising tools to track you. Our service providers (listed in Section 7) receive limited technical data, such as IP address, when they deliver their services to us. If we add analytics or similar tools, we will update this Policy first.
3. How We Use Information
| Purpose | Information used | Legal basis (where required) |
|---|---|---|
| Create and manage your account, verify your email, and reset passwords | Account, security data | Performing our contract with you |
| Provide the Service: profiles, clubs, events, feed, RSVPs, comments, search | Account, profile, content, clubs and activity, location you choose, interests | Performing our contract with you |
| Show clubs, events, and promotions that are relevant to the location and categories you choose | Location you choose, interests | Performing our contract; legitimate interests; your consent where required |
| Send notifications and service emails (for example, verification, security, and important updates) | Email, push token | Performing our contract; legitimate interests |
| Keep the Service safe: prevent fraud, spam, and abuse; review reports; enforce our rules | All relevant information | Legitimate interests; legal obligation |
| Measure promotions in aggregate and improve the Service | Aggregate metrics, activity | Legitimate interests |
| Comply with the law and protect rights | All relevant information | Legal obligation; legitimate interests |
We will not use your information for a new purpose that is incompatible with these purposes without telling you and, where required, getting your consent. We do not send marketing emails without your consent.
Automated tools. We may use automated tools, such as spam filters and rate limits, to help protect the Service. If an automated process leads to a decision that significantly affects you, such as restricting your account, you can ask us to have a person review it.
4. Your Location
- We only use the location you enter. ClubWUs does not ask for access to your device's location (GPS) and does not determine your location from your IP address.
- When you type a place, the search text is sent to our mapping provider to find matching places. We store the place you select and its coordinates. Depending on the place you select (for example, a specific address or venue), these coordinates can be precise.
- We use it to show you nearby clubs, events, and promotions, and to show others where a club or event is based.
- Locations you add to clubs or events can be seen by other users. You can change or remove the location on your profile at any time.
5. Promotions
Clubs and businesses can promote content in ClubWUs. We decide who sees a promotion based on the location and categories users choose, within ClubWUs only. Promoters receive aggregate results only, such as total views, clicks, joins, and RSVPs. We take steps, such as not reporting very small counts, so that these results do not identify individual users. We do not give promoters your name, contact details, or individual activity. Promoted content is labeled.
6. What Other Users Can See
ClubWUs is a social service, so some information is visible to others:
- your username, display name, and profile photo;
- your comments and, for club managers, the posts and events you publish;
- your membership in clubs, including to other members of those clubs;
- your RSVPs, which may appear in an event's attendee list and count;
- the location you add to clubs or events.
Content in public clubs can be seen by more people than content in private clubs. Club membership can reveal personal things about you (for example, your faith, health, or beliefs). Think about this before joining a club or RSVPing. If you choose to share sensitive information in this way, you consent to us processing it to provide the Service. You can withdraw this consent by leaving the club, deleting the content, or deleting your account. Users can take screenshots or share what they see, so we cannot control copies made by others. Club managers must use member information only for running their club (see the Club Manager Terms in Appendix A to our Terms of Service).
7. How We Share Information
We share personal information only as follows:
- Service providers who process information on our behalf under contracts that require them to protect it and use it only to provide services to us:
- Amazon Web Services: hosting, databases, file storage, and email delivery;
- Mapbox: place search and maps;
- Expo, Apple, and Google: push notifications;
- online form tools (currently Google Forms): receiving account-deletion requests submitted on our website.
We may change providers as the Service grows. We will update this list.
- Other users, as described in Section 6.
- Legal and safety: when we believe in good faith that the law requires it, or that it is needed to protect the safety, rights, or property of any person, to investigate fraud or abuse, or to enforce our Terms. This includes reporting child sexual abuse material to the National Center for Missing & Exploited Children (NCMEC) and to authorities.
- Business changes: in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
- With your consent or at your direction.
We do not sell personal information, and we do not share it for cross-context behavioral advertising or targeted advertising, as those terms are defined in US state privacy laws. We do not allow third parties to track you across apps or websites.
8. Where We Store Information
We are based in the United States, and our service providers store information primarily in the United States. If you use ClubWUs from another country, your information will be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country. We protect it with contracts, security measures, and the other safeguards described in this Policy. Where local law requires your consent for this transfer, you give it by creating an account after reading this Policy, and you can withdraw it by deleting your account. US courts, law enforcement, and national security authorities may be able to access information stored in the United States under US law.
9. How Long We Keep Information
We keep personal information only as long as needed for the purposes in this Policy:
| Information | How long we keep it |
|---|---|
| Account and profile information | Until you delete your account |
| Content you post | Until you or a club manager deletes it, or your account is deleted (see Section 10) |
| Push tokens and session tokens | Until you log out, turn off notifications, or they expire |
| IP addresses used for security | For a short period, only as long as needed for security |
| Reports, blocks, and moderation records | As long as needed to keep the Service safe and handle repeat abuse |
| Records of acceptance of our Terms | For as long as needed to show acceptance and handle legal claims |
| Information we must keep by law | For the period the law requires |
When we no longer need information, we delete it or make it anonymous. Copies in backups are removed in the normal backup cycle.
10. Deleting Your Account
- In the app (fastest): open ClubWUs, go to your account settings, select the option to delete your account, and confirm.
- Online: if you cannot use the app, submit a request using the form at clubwus.com/delete-account, or email support@clubwus.com from the email address linked to your account, with the subject "Delete My Account" and your username. To protect your account, we may ask you to confirm the request from that email address.
- Deletion is permanent. You will not be able to recover your account or content.
- If you are the primary manager of a club, you first need to transfer that role to another eligible member. If no one can take over, contact support@clubwus.com and we will help you close the club.
- When your account is deleted, we delete your account details, your profile (including photo, location, and interests), images you uploaded, your club memberships and RSVPs, and your push tokens, normally within 30 days, except as described below.
- Posts and comments: to keep conversations in clubs understandable, posts and comments you made in clubs may remain, without your name, photo, or profile link. They will appear as from a "deleted user." If you want them removed, or if any of them still identifies you, ask us at legal@clubwus.com and we will remove them.
- We may keep limited information where needed for security, fraud prevention, handling reports and legal claims, or where the law requires it, and only as long as necessary. Backups are overwritten in our normal backup cycle.
11. Your Rights and Choices
Depending on where you live, you may have the right to:
- access the personal information we hold about you and get a copy in a portable format;
- correct inaccurate information;
- delete your information;
- object to or restrict certain uses, or withdraw consent where we rely on it (this does not affect earlier use);
- opt out of sale, targeted advertising, or certain profiling (we do not do these);
- appeal our decision on your request; and
- complain to your data protection authority.
Your in-app controls. You can edit your profile, change or remove your location and interests, leave clubs, delete content, block users, and turn off push notifications in your device settings.
How to make a request. Email legal@clubwus.com, or use the in-app features. We may need to verify your identity, usually by confirming your account email. You may use an authorized agent where the law allows; we may ask for proof of the agent's authority. We will respond within the time required by law, and we will not charge you or treat you differently for exercising your rights.
Appeals. If we decline your request, you can appeal by replying to our decision or emailing legal@clubwus.com with the subject "Privacy Appeal." We will respond with our decision and the reasons, within the time required by law. If you are not satisfied, you can contact your data protection authority or attorney general.
12. Security
We use reasonable technical and organizational measures to protect personal information, such as encryption of data in transit, hashed passwords, and access controls. No system is completely secure. If a data breach affects your information, we will notify you and the relevant authorities as required by law.
13. Adults Only
ClubWUs is not for anyone under 18. We do not knowingly collect personal information from anyone under 18. If we learn that someone under 18 has an account, we will delete it. If you believe a minor is using ClubWUs, contact support@clubwus.com.
14. Our Website
Our website provides information about ClubWUs. We do not use advertising or analytics cookies on it, and the app does not use cookies. Our online account-deletion request form is provided by Google, which may use its own cookies under Google's privacy policy. Our website hosting provider may process technical data, such as IP address and browser type, to deliver web pages securely. We do not respond to "Do Not Track" browser signals because we do not track users across websites. If we begin selling or sharing information for targeted advertising, we will honor opt-out preference signals, such as Global Privacy Control, as required by law.
15. Additional Information for Specific Regions
This Section adds to the rest of this Policy for people in the places listed. Our Privacy Officer, contactable at legal@clubwus.com, is responsible for our privacy compliance and acts as our privacy contact, data protection officer, grievance officer, and information officer where local law requires one.
United States
- Categories: Since we began operating, we have collected the categories described in Section 2: identifiers (such as email, username, IP address, and device push token); personal records (such as email address); internet and electronic activity (such as app interactions, club activity, and RSVPs); location that you enter (geolocation data); images you upload (audio or visual information); and inferences limited to your chosen interests. Sources and purposes are in Sections 2 and 3, and recipients are in Section 7.
- No sale or sharing. We have not sold or shared personal information, including of consumers under 16.
- Sensitive information: We do not collect sensitive personal information for the purpose of inferring characteristics about you. We use your password only to secure your account. If the location you enter is precise enough to be treated as sensitive, we use it only to provide the Service you request.
- Rights: Residents of California, Colorado, and other states with privacy laws have the rights in Section 11. We honor these requests from all US users where we reasonably can.
- California: Under California's "Shine the Light" law, you can ask whether we disclosed personal information to third parties for their direct marketing. We do not.
- Nevada: We do not sell covered information as defined by Nevada law.
Canada
You may access and correct your information and withdraw consent. You may complain to the Office of the Privacy Commissioner of Canada. Quebec: The person in charge of the protection of personal information is our Privacy Officer (legal@clubwus.com). You may also complain to the Commission d'accès à l'information du Québec. Your information may be stored outside Quebec, and we assess these transfers before making them.
Australia
We handle personal information in line with the Australian Privacy Principles. Your information is likely to be disclosed to service providers located in the United States. You may request access or correction, or make a complaint, at legal@clubwus.com. We will respond within 30 days. If you are not satisfied, you may complain to the Office of the Australian Information Commissioner (OAIC).
New Zealand
You may request access to and correction of your information. We will respond within 20 working days. If we collect information about you from someone else, we tell you where the law requires. When we send your information to our service providers in the United States, we require them to protect it in a way comparable to New Zealand law. You may complain to the Office of the Privacy Commissioner.
Japan
Our name and address are at the end of this Policy. The name of our representative is available on request. We use personal data only for the purposes in Section 3. Your information is stored in the United States, which has no comprehensive federal privacy law equivalent to Japan's Act on the Protection of Personal Information but does have sector-specific and state privacy laws. Our service providers protect it with security measures, including access controls and encryption. You may request disclosure, correction, suspension of use, or deletion of your retained personal data, and we do not charge a fee. You may contact the Personal Information Protection Commission.
South Korea
- Items and purposes: see Sections 2 and 3. Retention: see Section 9. When the retention period ends, we destroy electronic files using methods that make them unrecoverable.
- Provision to third parties: We do not provide personal information to third parties except as described in Section 7.
- Entrustment and overseas transfer: We entrust processing to, and transfer the following to, the providers in Section 7, located in the United States: account, profile, content, and technical information needed for the Service. Transfer happens over the network when you use the Service, for the purposes in Section 3, and the information is kept for the periods in Section 9. You can refuse the transfer by not using, or deleting, your account, but we cannot provide the Service without it. The recipients are Amazon Web Services, Inc. (hosting, storage, email), Mapbox, Inc. (place search and maps), and Expo (push notifications), each contactable through its published privacy contact.
- Automatic collection: The app does not use cookies. Our website does not use advertising or analytics cookies (see Section 14).
- Rights: You may request access, correction, deletion, or suspension of processing at legal@clubwus.com.
- Chief Privacy Officer: our Privacy Officer, legal@clubwus.com.
- You may seek help from the Personal Information Protection Commission or the Personal Information Dispute Mediation Committee.
Singapore
You may withdraw consent, and request access or correction. Our data protection officer is our Privacy Officer (legal@clubwus.com). You may contact the Personal Data Protection Commission.
India
We process your personal data on the basis of your consent, which you give when you create an account, and for legitimate uses allowed by law. You can withdraw consent at any time by deleting your account, and withdrawal is as easy as giving consent. Grievance Officer: our Privacy Officer, legal@clubwus.com. We will acknowledge complaints within 24 hours and resolve them within 15 days, or sooner where the law requires. We act on complaints about content showing nudity or sexual acts, or impersonating someone, within 24 hours. We comply with lawful orders from Indian courts and authorities. If you are not satisfied, you may complain to the Data Protection Board of India.
Mexico
You may exercise your rights of access, rectification, cancellation, and opposition (ARCO rights), and withdraw consent, by emailing legal@clubwus.com with your name, the right you wish to exercise, and a copy of your identification or other means of confirming your identity. We will respond within the time required by law. You may contact the competent Mexican data protection authority.
South Africa
Our Information Officer is our Privacy Officer (legal@clubwus.com). Providing information is voluntary, but we need account information to provide the Service. We transfer your information to the United States under contracts that require adequate protection. You may complain to the Information Regulator.
United Arab Emirates
We process your data on the basis of your consent and to provide the Service. You may exercise your rights under the Personal Data Protection Law at legal@clubwus.com and contact the competent UAE data protection authority.
Philippines
You have the rights to be informed, to access, object, correct, erase or block, to data portability, and to claim damages. Our Data Protection Officer is our Privacy Officer (legal@clubwus.com). You may complain to the National Privacy Commission.
16. Changes to This Policy
We may update this Policy as the Service or the law changes. We will post the updated version with a new "Last updated" date and, for material changes, notify you in the app or by email before they take effect. Where the law requires your consent to a change, we will ask for it.
17. Contact Us
ClubWUs LLC — Attn: Privacy Officer
1500 N Grant St, Ste N, Denver, CO 80203, USA
Privacy requests and questions: legal@clubwus.com
Support and safety: support@clubwus.com